The number of seconds that Twilio should attempt to perform answering machine detection before timing out and returning AnsweredBy as unknown. With this imperfection in mind, we have provided four optional parameters that allow customers to tune the performance of the AMD engine. The AMD engine may, for example, interpret a very short two-second voicemail greeting as a human picking up. Since not all humans and not all voicemail greetings follow similar patterns in answering calls, it’s possible that AMD will not always return the right answer. Time in milliseconds that AMD took to reach a verdictĪMD uses an algorithm that isolates human speech audio and measures periods between speech and silence in the greeting, and then uses this data to determine the answering party. If DetectMessageEnd was specified, results can be: machine_end_beep, machine_end_silence, machine_end_other, human, fax, unknown If Enable was specified, results can be: machine_start, human, fax, unknown. The result of answering machine detection. It is 34 characters long, and always starts with the letters AC When AMD makes a decision, Twilio will make a request to this URL with the following parameters:Ī unique identifier for this call, generated by Twilio The absolute or relative URL that we should call using the AsyncAmdStatusCallbackMethod to notify whether the call was answered by a human, machine or fax. The HTTP method that we should use to send the results of the AMD. When this is false, which is the default, Twilio blocks the execution of the call until AMD is completed. When this is true, the call is continued while AMD makes its decision in the background. Select whether to perform AMD in the background. In this case, Twilio will return an AnsweredBy immediately when a human is detected but for an answering machine, AnsweredBy is returned only once the end of the greeting is reached, usually indicated by a beep. ![]() If you would like to leave a voicemail on an answering machine, specify DetectMessageEnd. This is useful if you would like to take a specific action - for example, connect to an agent, play a message) - for a human but hang up on a machine. ![]() Use Enable if you would like Twilio to return an AnsweredBy value as soon as it identifies the called party. Trust Hub REST API - ISVs/Resellers using SubaccountsĬonnect Virtual Agent (Dialogflow CX) Studio Widget Trust Hub REST API - ISVs/Resellers with Single, Top-Level Project Trust Hub REST API - Direct Customers using Subaccounts Trust Hub REST API - Direct Customers, no Subaccounts Protect your account with Voice Dialing Geographic Permissions How to Share Information Between Your Applications Programmable Voice Product Behavior Changes in non-us1 Home Regions Why doesn't my invoice match what I pull from the call logs? Using Twilio Voice side by side with WebRTC - iOSĪnswering Machine Detection FAQ & Best Practices Using Twilio Voice side by side with WebRTC - Android Getting Started with the Voice Android SDK ![]() SIP Domain Registration CredentialListMapping Resource Route calls to your SIP network with an outbound callĪdd programmability to your existing SIP networkĭialingPermissions BulkCountryUpdate ResourceĭialingPermissions HighRiskSpecialPrefix Resource Make and receive phone calls in the browserīuild an Automated Survey with Twilio Programmable Voice IOS SDK quickstart (Objective-C and Swift)Ĭonsume a real-time Media Stream using WebSockets, Python, and FlaskĬapture a payment during a call (Generic Pay Connector)īuild an Interactive Voice Response (IVR) Phone Treeīuild an IVR for Screening and Recording Callsīuild a Rapid Response Kit with Voice Conference and Broadcasting
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